Sue Traxler
Chief Information Officer
Learning and Information Technology (LIT) is a support organization dedicated to providing efficient and effective state-of-the-art learning and information technology solutions and services to students, faculty, and staff for instruction, administration, and public service in support of the University's mission.
Tom Janicki
Director of Infrastructure Services
The Infrastructure Services (IS) team serves UW-Stout's academic community by providing desktop management of campus computers and computer labs, network file storage, email, management and deployment of campus and lab-specific desktop software, server management services for departments, and authentication services. In addition, IS provides the campus voice and data network.
Clara Ries
Director of Enterprise Information Systems
Enterprise Information Systems (EIS) provides administrative data and enterprise resource planning (ERP) services, including PeopleSoft (Campus Solutions) student information system application development, support and maintenance; data warehouse and reporting development; campus website technical support and operation, support and administration of servers for the UW-Stout community.
Heidi Catlin
Director of Learning Technology Services, Training and Communication
Learning Technology Services (LTS) is the first level of contact for instructional technology support. LTS serves as an instructional technology center focusing on teaching and learning for instructors of the UW-Stout teaching community. Offering a range of services, LCTS partners with faculty to provide expertise, training and support to assist instructors with incorporating instructional technology into their teaching practice and creating technology-enhanced instructional materials.
Communication and training are key components in the successful delivery of technology services. The LIT department works to ensure that IT service and project communications between our department and the campus community are accurate, consistent, timely and responsive to the needs of intended audiences. In addition, the department coordinates training for staff and faculty on a variety of supported hardware, software and services and helps develop technology documentation that meets the unique needs and expectations of all learners.
Director of Client Technology Services
Client Technology Services (CTS) is the first level of contact for most Learning & Information Technology services. CTS serves help desk functions via telephone, web, email, onsite, and walk in support of campus systems, software, and hardware. In addition, CTS provides technical and logistical support for the eStout student laptop program.
CTS is proud to include the Student Technological Assistance and Resources organization (STAR), a self-managed student organization that performs numerous invaluable services in support of campus technology.